Help
|
| |
| QUESTION: |
What is thepatissier.com? |
ANSWER: |
Thepatissier.com is the online cake shop for The Patissier. thepatissier.com was created in the hope of providing better service to our existing customers. With thepatissier.com, we hope to be able to further upgrade our level of services to our customers by allowing them to place orders online, getting updates about our new cakes in a quicker time, sending their comments in a more efficient way and most important of all, allowing our customers to customise their cakes. In order to become a member of The Patissier, kindly drop by our shop at 18 Ann Siang Road, Singapore 069698 or call us at 62205565 to pick up an application form.
|
|
|
| |
| QUESTION: |
What are the perks of being a member? |
ANSWER: |
Being a member of The Patissier, you will not only be the first to get updated information about ongoing promotions, you will also be entitled to discounts for purchases. (excluding customised products)
|
|
|
| |
| QUESTION: |
How do I order cakes? |
ANSWER: |
You can either call us at (65)62205565 or (65)67373369 or you can use our online service. our user friendly site will provide you with clear instructions that will guide the customers through the ordering process.
|
|
|
| |
| QUESTION: |
Is there Delivery charge? |
ANSWER: |
For order above 2kg, delivery charges will be waived. For orders below 2kg, there will be a delivery charge of $12 + GST.
|
|
|
| |
| QUESTION: |
How long does it take before my order is delivered? |
ANSWER: |
3 days notice is required for delivery.
|
|
|
| |
| QUESTION: |
Does The Patissier deliver to all parts of Singapore? |
ANSWER: |
Yes, we deliver to all parts of Singapore.
|
|
|
| |
| QUESTION: |
How do I pay for the orders I have made? |
ANSWER: |
For telephone orders, payment is made upon delivery. For orders made through thepatissier.com, payment can be made via Mastercard and Visa credit card.
|
|
|
