The Patissier Membership Programme – Terms & Conditions

1. Membership Benefits

1.1 Member Discount

  • Members enjoy 10% off regular-priced cakes and confectionery items.
  • Discount is applicable for purchases made at The Patissier boutique, website, and authorised ordering channels unless otherwise stated.
  • Discount cannot be used in conjunction with other promotions, vouchers, discounts, or privileges unless specified.

1.2 Monthly Exclusive Offers

  • Members will receive access to selected monthly promotions, special offers, and exclusive products.
  • Offers may vary from month to month and are subject to availability.
  • Additional terms and conditions may apply to individual promotions.

1.3 Birthday Month Privilege

  • Members are entitled to 20% off cakes ordered and collected or delivered within their birthday month.
  • Birthday discount applies to regular-priced cake purchases only.
  • Valid membership details must be provided at the time of purchase.
  • This privilege is non-transferable and may only be used by the registered member.
  • Not valid in conjunction with other promotions, discounts, vouchers, or membership benefits unless otherwise stated.

1.4 Special Privilege Savings

  • Members may enjoy additional discounts, promotions, or privileges during selected festive periods, anniversaries, or special events.
  • Such privileges are subject to specific promotional terms and conditions.

2. Membership Renewal

  • Membership renewal may only be made upon expiry of the existing membership and within two (2) months from the expiry date.
  • Renewal fee is S$43.60 (inclusive of GST).
  • Upon successful renewal, members will receive six (6) S$10 store vouchers.
  • Store vouchers are subject to their individual terms and expiry dates.
  • Memberships not renewed within two (2) months from expiry will be considered lapsed and a new membership application may be required.

3. General Terms

  • Membership benefits are non-transferable and may only be used by the registered member.
  • Members may be required to present proof of identity for verification purposes.
  • The Patissier reserves the right to amend, suspend, or discontinue any membership benefit, promotion, privilege, fee, or programme terms without prior notice.
  • The Patissier reserves the right to revoke, suspend, or terminate any membership if fraudulent activity, abuse, misuse of privileges, or breach of these terms and conditions is suspected.
  • All decisions made by The Patissier regarding membership eligibility, benefits, and disputes shall be final.

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Membership Validity

  • Membership is valid for twelve (12) months from the date of activation.

Voucher Usage

  • Store vouchers are not exchangeable for cash and cannot be used to purchase membership renewals, gift vouchers, or selected promotional items.

Member Communications

  • Members agree to receive updates on promotions, events, and membership-related communications via email, SMS, WhatsApp, or other communication channels provided during registration.